wynbd Privacy Policy

1 Information We Collect

To operate a secure, compliant, and personalised gaming platform, wynbd collects the following categories of personal information from users. Data is collected only to the extent necessary for the purposes described in this policy.

Information you provide directly:

• Registration data: Your full name, date of birth, email address, chosen username, and country of residence provided at the time of account creation.
• Identity verification (KYC) documents: A government-issued photo identification document (such as a National ID card or passport) and, where required, proof of address. These documents are collected to comply with age verification and anti-money-laundering obligations.
• Payment information: Mobile financial service numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank), and transaction reference numbers. wynbd does not store full card numbers or mobile wallet PINs.
• Support communications: The content of any emails, live chat transcripts, or other messages you send to the wynbd support team at [email protected].
• Responsible gaming self-assessments: Information you voluntarily provide when requesting deposit limits, time-out periods, or self-exclusion through the responsible gaming programme.

Information collected automatically:

• Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Session and usage data: Pages visited, games played, bet amounts, session duration, login timestamps, and navigation patterns within the platform.
• Cookies and similar technologies: Session cookies, persistent cookies, and local storage tokens used to maintain your logged-in state and platform preferences. See Section 4 for full cookie details.
• Geolocation data: Approximate location derived from your IP address, used solely to enforce geographic access restrictions and fraud prevention measures.

wynbd does not knowingly collect personal data from individuals under the age of 18. If you believe a minor has registered on the platform, please notify us immediately at [email protected].

2 How We Use Your Information

The personal data collected by wynbd is used for the following specific purposes. We process your data only where we have a lawful basis to do so — including your consent, contractual necessity, legal obligation, or our legitimate interests in operating a secure platform.

wynbd does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. If you have questions about how your specific data is being used, contact [email protected].

3 Sharing and Disclosure of Data

wynbd does not sell, rent, or trade personal data. We share personal information only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors and mobile financial services: Transaction data (such as mobile wallet numbers and amounts) is shared with bKash, Nagad, Rocket, Upay, and our banking partners solely to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and use it for no other purpose.
• Game software providers: Your player session data (player ID, bet history, game outcomes) may be shared with third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to deliver their games through the wynbd platform. These providers do not receive your name, contact details, or payment information.
• Identity verification services: Where automated KYC processing is used, your ID document data may be transmitted to a trusted verification service provider operating under strict confidentiality obligations.
• Legal and regulatory authorities: wynbd may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or harm to persons.
• Fraud prevention networks: Anonymised or pseudonymised risk signals may be shared with industry-standard fraud prevention databases to protect the integrity of the platform and its players.
• Business transfers: In the event of a merger, acquisition, or sale of assets involving wynbd, personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. Affected users will be notified via email.

All third parties with whom wynbd shares personal data are required to maintain appropriate technical and organisational security measures and to process such data only for the purposes for which it was shared.

4 Cookies and Tracking Technologies

wynbd uses cookies and similar technologies (including local storage tokens and session identifiers) to operate the platform, maintain your session state, and gather aggregate usage statistics. The following categories of cookies are in use:

wynbd does not use advertising cookies, retargeting pixels, or any third-party tracking technology that follows your activity across external websites. The analytics data we collect is aggregated and anonymised — it cannot be used to identify you individually.

You may control cookie behaviour through your browser settings. Disabling strictly necessary cookies will prevent you from logging in and using the platform. Disabling functional or analytics cookies will not affect core platform functionality. For detailed guidance on managing cookies in your specific browser, consult your browser's help documentation.

5 Data Retention and Storage

wynbd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes that may arise. The following retention periods apply as a general guide:

• Account and registration data: Retained for the duration of your account's active status plus a minimum of five years after account closure, in compliance with anti-money-laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction, as required for financial audit and compliance purposes.
• KYC documents: Retained for the duration of the account plus five years post-closure. Original document images are stored in encrypted form and access is restricted to the compliance team.
• Support communications: Retained for three years from the date of the interaction, or longer if related to an ongoing dispute or legal matter.
• Session and analytics data: Aggregated and anonymised within 90 days of collection. Anonymised data may be retained indefinitely for statistical purposes.
• Marketing preferences and consent records: Retained for the duration of your account plus two years after opt-out, to demonstrate compliance with consent obligations.

Your personal data is stored on servers located in secure data centre facilities. Data transfers between wynbd systems are protected by encryption in transit. At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

6 Your Privacy Rights

As a wynbd user, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, submit a written request to [email protected] with the subject line "Privacy Rights Request" and include your registered email address for verification purposes. We will respond within 30 days.

• Right of access: You may request a copy of all personal data wynbd holds about you, along with information about how it is being processed.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: Subject to our legal retention obligations (particularly those related to anti-money-laundering compliance), you may request deletion of your personal data. Note that where a legal retention obligation applies, erasure may not be possible until that obligation expires.
• Right to restrict processing: In certain circumstances, you may request that we limit the way we process your data — for example, while a rectification request is being assessed.
• Right to data portability: You may request a copy of data you have provided to wynbd in a structured, machine-readable format (e.g., CSV), where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (such as promotional email communications), you may withdraw that consent at any time by contacting [email protected] or by using the unsubscribe link in any marketing email.
• Right to object: You may object to processing carried out on the basis of our legitimate interests where you believe your individual interests, rights, or freedoms override those interests.

wynbd will not discriminate against you for exercising any of the above rights. If you are not satisfied with how we have handled your request, you have the right to escalate your complaint to the appropriate data protection authority in your jurisdiction.

7 Security Measures

wynbd employs a layered set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS/SSL): All data in transit between your browser and wynbd servers is encrypted using current-standard TLS protocols. Our SSL certificate is maintained and renewed to ensure continuous coverage.
• Encryption at rest: Sensitive data fields — including KYC document images, payment account identifiers, and password hashes — are encrypted at rest using industry-standard symmetric encryption algorithms.
• Access control: Access to personal data within wynbd is role-based and restricted to the minimum number of staff members necessary to perform specific functions. All access events are logged.
• Intrusion detection: Automated systems monitor platform traffic for anomalous patterns indicative of brute-force attacks, credential stuffing, or other unauthorised access attempts.
• Regular security reviews: wynbd conducts periodic internal security assessments to identify and remediate vulnerabilities. Critical patches are applied on an expedited basis.
• Staff training: All wynbd personnel with access to personal data are trained on data protection obligations and the handling of sensitive information.

While wynbd implements robust security controls, no digital platform can guarantee absolute security against all conceivable threats. In the event of a data breach that is likely to result in a high risk to your rights or freedoms, wynbd will notify affected users without undue delay and take immediate steps to contain the incident.

You also play a role in keeping your data secure. Choose a strong, unique password for your wynbd account, never share your credentials with others, and contact [email protected] immediately if you suspect that your account has been compromised.

8 Changes to This Policy

wynbd reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will notify registered users via email to their registered address and by displaying a prominent notice on the wynbd platform for a minimum of 14 days before the updated policy takes effect.

The effective date displayed at the top of this document will be updated with each revision. We encourage you to review this Privacy Policy periodically to stay informed about how wynbd protects your personal information.

Your continued use of the wynbd platform after the effective date of any amended Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the updated terms.

For all privacy-related enquiries, data subject access requests, or complaints, please contact the wynbd support team in writing at [email protected] with the subject line "Privacy Enquiry". We are committed to responding promptly and resolving all privacy concerns in a fair and transparent manner.

This Privacy Policy was last reviewed and updated on 1 January 2026. The English version of this document is the authoritative version and shall prevail in the event of any inconsistency with a translated version.